Terms and Conditions

Effective date:19.08.2026

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About these Terms

These Terms govern your use of `www.worktravel.agency` and any digital product, programme, membership, service, community feature, plan, or resource that we make available through the site.

The site is operated by **Q9 Trade Limited** (company no. **09194117**), trading as **WorkTravel AI Agency Academy** and **Saulius-Systems**, with registered office at **21 Heavitree Road, Exeter, England, EX1 2LD**.

Contact: [**uk@worktravel.agency**](mailto:uk@worktravel.agency).

These Terms apply alongside the Privacy Policy and the Digital Products, Services, Memberships and Refunds Policy. Where a product, service, plan, or checkout page states additional conditions, those conditions apply to that offering and take priority to the extent of any direct conflict.

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## Accounts and eligibility

You must provide accurate information, protect your account credentials, and use the site lawfully. You are responsible for activity carried out through your account unless you tell us promptly about suspected unauthorised access.

Local Hubs enquiry and related AI-first marketing workflows are intended for adults aged **18 or over**.

 

## Digital products, programmes and services

WorkTravel Academy’s current catalogue is digital. The relevant product, programme, plan, service page, or checkout flow will state the scope, price, currency, access method, eligibility, any included period, and conditions that apply before you commit to purchase.

We may update, improve, or discontinue a digital resource where reasonably necessary, provided we do not materially reduce a paid entitlement without an appropriate remedy required by applicable law or expressly agreed with you.

 

## Prices, payment and tax

The price, currency, available payment method, billing frequency, tax treatment, and any required additional charge are shown on the relevant offer or checkout flow before purchase. You must provide accurate payment information and authorise the applicable charge. We do not conceal compulsory charges from the checkout process.

 

## Memberships and recurring plans

Where a plan renews automatically, the relevant plan and checkout flow will state the recurring price, billing frequency, renewal mechanism, cancellation route, access-end position, and any plan-specific refund or cancellation rule before you complete the purchase.

You may cancel a recurring plan using the route shown in your account, plan page, or checkout confirmation. Cancellation affects future renewal as stated for the applicable plan and does not automatically create a pro-rata refund unless the plan conditions or applicable law require one.

 

## Digital access and delivery

Digital access, activation, download, streaming, or programme-enrolment arrangements are stated on the relevant offer. See the Digital Delivery and Access Policy for the central operating rules.

 

## Refunds and support

Our Digital Products, Services, Memberships and Refunds Policy explains how to request support, report technical access issues, report an accidental duplicate payment, and identify the relevant product- or plan-specific refund or cancellation condition. Nothing in these Terms removes mandatory rights that apply to you.

 

## Community and acceptable use

You must not misuse the site, infringe rights, post unlawful or harmful content, attempt to gain unauthorised access, scrape or disrupt the service, misrepresent your identity or qualifications, or use community features to send unsolicited marketing.

We may moderate or remove content and restrict access where reasonably necessary to protect members, the service, or legal rights.

 

## Intellectual property

Unless stated otherwise, site content, programme materials, brands, designs, and digital resources are owned by or licensed to Q9 Trade Limited. Purchase or access gives you only the licence expressly stated for the relevant offer.

You may not copy, resell, distribute, create derivative works from, or make available protected materials except where allowed by law or with written permission.

 

## No guarantee of outcomes

Educational resources, workflow tools, communities, examples, and services are provided for their stated purpose. Outcomes depend on the participant, context, implementation, and other factors.

We do not promise employment, project placement, income, a specific business result, certification outcome, investment return, or third-party opportunity unless a written offer explicitly states otherwise.

 

## Third parties and partnerships

Third-party links, tools, venues, partners, events, or services are subject to their own terms. We do not represent an affiliation, endorsement, qualification, or availability unless it is specifically and verifiably stated on the relevant page.

 

## Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Subject to that, we are not liable for indirect or consequential loss, loss of opportunity, loss of profit, loss of data, or business interruption arising from use of a free site feature or digital resource, except where applicable law requires otherwise.

Any further limit applying to a paid offering will be stated only where lawful and appropriate to that offering.

 

## Governing law and consumer rights

These Terms are governed by the law of England and Wales. This does not remove mandatory consumer protections that apply to you under the law of your usual residence.

 

## Contact and changes

Questions, complaints, order-support requests, cancellation requests, and refund requests should be sent to [**uk@worktravel.agency**](mailto:uk@worktravel.agency).

We may update these Terms when necessary. The current version and effective date will be displayed on this page.

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